Recently we took a western Caribbean cruise on the MSC Seaside. Although we had taken 25 cruises, we’d never been on MSC so we were eager to experience the brand. As always we did considerable research so that we’d have an idea of what to expect. What we found was nothing short of amazing. It was one of the most beautiful ships we’d ever cruised on. MSC is an Italian-owned company that has mostly focused on other areas of the globe, but it’s new to the Caribbean. They plan to move 4 ships to the North American market in the next few years, with a focus on Caribbean itineraries. So the newest ships have been designed with that focus in mind.
MSC Seaside is their newest mega smart ship, and it is truly a sun-lover’s paradise, with a revolutionary industry-first elegant Miami Beach condo design; specifically designed for warmer climates. She is the first of a new class of ships, designed to bring guests closer to the sea and can carry more than 5000 passengers. The ship has a very open feel and is the first ship we’ve sailed on that has an outdoor seafront promenade. It circles the entire ship on Deck 8. We were amazed at all of the things to do on that deck; places to eat, drink, shop, swim and sunbathe.
From the moment we got onboard we were captivated by the beauty of the immense double deck Atrium that is the center of onboard activity, and the heart of the ship. It stretches over two decks, creating an atmospheric venue for live entertainment with spectacular ocean views.
It is also an impromptu, multi-media, multi-level stage that features a variety of entertainment including, dancers, acrobats, flash mobs, light shows, live entertainment and one of the best DJs at sea. The crowning glory of the Atrium is the staircase where the surface is lit up as if inlaid with sparkling gems.
The interior design of the ship rivaled that of a 5 star luxury hotel. The colors, light and design elements were well balanced. Many of the sitting/lounge areas had great views of the ocean and all were extremely comfortable. Although there were more than 5000 passengers onboard, we never felt cramped or crowded. The entire ship was designed for comfortable navigation on the walking surfaces and even the many staircases were easy to climb – not too steep.
The elevators were smaller than those on some of the other new mega ships and were often crowded. So at times it was easier just to take the steps; great way to burn off extra calories.
ENTERTAINMENT – The entertainment was top level some of the best we’ve seen at sea. With 115 different nationalities onboard they did an excellent job of providing entertainment that everyone could enjoy.
There was a different show in the Metropolitan Theater every night, typically a high-h energy production, covering a variety of musical styles, dancing and acrobatics, and only 30 minutes long. There were 3 performances per night. Shows are free but guests are encouraged to make reservations. Our favorite was Starwalker, a tribute to Michael Jackson where the talent was amazing!
The cruise director and his staff did an excellent job of facilitating the activities and kept a high level of energy. They hosted games shows, and theme nights; Gatsby Party, 70s night and a white party that began in the Atrium then moved to an outdoor deck where we partied ALL night long.
BARS – There are 20 large bars in various locations throughout the ship; each with a great staff of bartenders and service was great. Robert and I managed to visit them all but we each had our favorites. His was the Sports Bar, and mine was the Venchi Chocolate Bar where they served not only chocolate but also gelato and crepes. We both were pleased with the quality of the wines, beers and liquors.
DINING – We had heard mixed reviews about the dining on MSC ships so we definitely wanted to do our own review. There are 11 dining venues onboard including the main dining room, 2 buffets and specialty restaurants. We only ate in the buffets and main dining room. The food in the main dining room was not as good as food that we’ve eaten on other cruise lines; there were fewer menu choices and the food was somewhat bland. We chose to eat most of our meals at the buffets, where there were more choices. The quality of the food overall was very high – fresh and well prepared without the additives, preservatives and GMO ingredients that are prevalent on many cruise lines. The desserts were exceptional and so was the pizza (to be expected since MSC is an Italian cruise line).
ONBOARD ACTIVITIES – There are so many activities to choose from that we didn’t have time to do all of them. There are 4 pools, 4 waterslides, and several hot tubs. There are also plenty of deck chairs for sunbathing. The zip line is 350 feet – the longest at sea.
There are two unique glass-floored catwalks and a 131 ft. high ‘Bridge of Sighs’ where we had a view of the ocean like never before. A waterfront boardwalk, the widest on any ship ever built, wraps around the ship, while panoramic elevators connect everything together.
Other activities include trivia, dance classes, Ping-Pong tournaments, scavenger hunts, and art auctions. Extra-fee activities include a self-leveling pool table, an arcade with a Formula One simulator, a 4-D cinema, dual bowling lanes and an air hockey table.
Of course there is a well-equipped casino where we spent quite a bit of time.
The Seaside is designated as non-smoking, except for certain areas, but we never came into contact with any smoke – even in the casino.
AUREA SPA – The Aurea Spa offers a large menu of services; massages, body treatments, facials, manicures/pedicures, haircuts, color and styling, waxing and men’s grooming. One of the highlights is the thermal suite (available for an extra fee), featuring sensory steam rooms, sauna, aromatherapy, a Thalassotherapy pool and a cold room with real snow. Outside of the spa there is a private sundeck for use exclusively by passengers who have booked spa treatments.
FITNESS – There is a large, well-equipped fitness center with state of the art equipment, heavy bags, free weights, cardio machines and rings. They offer classes like yoga, stretching, spin and Thai boxing as well as personal training (available for an extra fee). There are women’s and men’s locker rooms with showers, changing areas and saunas. Although we work out regularly at home, we didn’t spend much time in the fitness area – but we burned plenty of calories climbing stairs and just walking around that huge ship.
STATEROOMS – We had a mid-ship balcony cabin on Deck 15 and were pleased with the location. The cabin size was good, although there wasn’t much storage/drawer space. However, it did have a bathtub. The linens were high quality and the mattress was particularly comfortable. There were no miniature toiletries, but the soap, shampoo and shower gel dispensers were refilled daily.
Since the Seaside is a smart ship, it offers the latest in onboard technology.
The MSC for Me app is the digital innovation program that uses the latest cutting-edge technology to connect travelers seamlessly with the experiences that matter to them, whether at sea or on land. We downloaded the app onto our smartphones and found that it made it easy to navigate the ship, connect to WI-FI, and book shows. There are several WI-FI packages to choose from, but you’ll get the best pricing by booking online before you sail.
FAMILY FRIENDLY – It is a family-friendly ship and there were lots of children onboard. They were able to enjoy the full-sized bowling alley, a dedicated kids only restaurant, and the most interactive, multi-story water park at sea featuring four different water slides, an AquaPlay™ area designed for tots and an adventure trail. In addition, MSC Seaside boasts colorful kids’ play areas created in partnership with LEGO® and Chicco®. So it’s a great option for a multi-generational vacation.
One of the aspects that we enjoyed most was the international vibe. With 115 different nationalities onboard, there were guests and staff from all over the globe. All of the announcements were given in several languages including Italian, Spanish, English, German, and French. All of the staff that we met was multi-lingual and communicated with guests easily. We were invited to a cocktail party with the captain and his officers and he gave his remarks in 4 different languages. Even passengers who looked like us didn’t necessarily speak English. Some spoke Spanish, others spoke French or Portuguese.
EMBARKATION/DEBARKATION – We found the embarkation process to be smooth and seamless. We decided to arrive at 1:00pm and there were no lines. We got through the process in less than 10 minutes. So we recommend arriving around that time. People who arrived earlier got caught up in the mix of departing and arriving guests. Our staterooms were ready by 2pm and our luggage was delivered before 4pm. The debarkation process was just as smooth.
One of my least- favorite first day activities has always been the safety/muster drill. As a long-time cruiser I have memories of having to don a lifejacket and stand on the deck until the drill was completed. But it was not like that on the Seaside. Our muster station was actually at the Champagne Bar – how good is that? The drill took less than 30 minutes.
CUSTOMER SERVICE – Customer service was excellent; from our cabin steward, to the dining staff, guest relation’s staff – everyone we met was pleasant and efficient.
Other lines that we’ve cruised on connect your credit card to your reservation during the online check-in or embarkation process. However on the Seaside it’s different; there are ATM machines located in various locations throughout the ship where you do it yourself. So if you plan to pay your onboard expenses with a credit card, be sure to do that as soon as you board. It was easy.
In summary, we would definitely sail MSC again, but only on one of their newer ships. As an overall grade, we would give our Seaside experience a B+.